Thank you for your honesty lol! When you place your order, your items will arrive in thredUP’s super cute signature polka-dot box. I mailed it within days and based on my recent review of my account, that bag of St John's, Neiman's brand, Michael Simon, etc won't be processed until Feb 10 at the earliest. Riley DeHoog, a social worker, had emailed a letter earlier this year on my behalf to *****@***.com because during my buying spree I always had wonderful customer service. I love sharing a good deal. Up to 90% off brands like Lululemon, Zara, J. Code . Discounts average $15 off with a thredUP promo code or coupon. This aigust 13 i made purchases but i only received the bag but the rest did not arrived! Thred Up canceled the order I wasted hours preparing. Companies respond better when others are watching. I just had a huge order completely canceled a few days after placing it. If you decide that an item that isn't the right fit for you, we invite you to visit your returns page to … Shouldn’t it be fine if the accounts belong to different people with different credit cards??? If you are not satisfied with your purchase, they offer 30-day returns. Normal retail price $25. This was not mentioned in the write up of the clothing item. I’m at home from school right now so of course I’d be living in the same house as my sister and mom...seems weird that they would enforce this rule because having only 1 account per house would limit the amount of customers, right? Once I realized I don't have what it takes to kill it on Poshmark, I decided to give Thredup a try. Select Confirm Return. Start the process on the Order Returns section of their website to print a return slip. They are a great place to shop for discounted pieces from the comfort of your own home. My order number is ***** and I need to return item *****. 1..I have since placed another order in Oct. for $45.92 so my total spent in Oct. thus far should be $109.83 as I am trying to get free shipping for Nov. Could you please fix this for me & put the $63.91 towards my Oct. purchases because that is when I placed the order..not in Sept. as you have it. Yeah after far too many issues with ThredUp, I decided I won’t be purchasing from them again. This is the ThredUp help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. You've already flagged this Reply from thredUP. Double click on the code to follow the pace of the promotion for your order by 'Unlock Free Shipping', please don't forget thredUP. thredUP Return Policy. Sustainable shopping app Easy returns & free shipping with orders over $79. Sharing is caring. Thredup then cancelled my order and I have yet to receive a refund or an explanation to why my order was cancelled. (Applies to items under $150. Write a private message as ThredUP verified representative. ThredUP review from Pittsburgh, Pennsylvania: I purposely waited until 10/1/18 to place my order which totaled $63.91 because I wanted it to go towards my October orders but your records show that you put that amount towards Sept. Here’s a screenshot of my last order from ThredUp so you can see how much I bought and how much I got it for. I have to say that I am very pleased with the clothing. Once your return has been received and processed you will see a refund issued to your selected refund. They are a great place to shop for discounted pieces from the comfort of your own home. When it comes to selling your items on ThredUp, their practices do start to get a little suspicious as shared in more detail below. The only thing I would change about my orders is when you send it it’s sent through FedEx and then it’s transferred over to the post office you should just send the packages FedEx only because sometimes things get lost in transition and boxes get open and products are missed Useful. Try Prime. My total for 16 items came to $166 including shipping. Everything went through with my card so it’s not a payment issue. How Returns Work. Incase you haven’t heard of ThredUp or their Goody Boxes – ThredUp is a massive online thrift store. 0 comments . I am undergoing a medical procedure that made me gain a lot of weight. Strength in numbers! International Shipping. thredUP is an online consignment and thrift store where you can buy and sell high-quality secondhand clothes. Let the company propose a solution. When it comes to selling your items on ThredUp, their practices do start to get a little suspicious as shared in more detail below. Username and password will be sent to you via email. When you click on an item, it will tell you any specifics such as “minor pilling” or “light fading”. It has been significantly altered and does not fit. Edit: Yep, it was a “multiple accounts at the same address” mix-up. ... 30% Off Your First Order-UP TO 81% OFF: Up to 81% Off Louis Vuitton-UP TO 55% OFF: Up to 55% Off Your Next Order-UP TO 75% OFF: One caveat about shopping with thredUP is that they now charge a restocking fee. You can also enjoy other discount codes like 30% OFF sitewide or 35% off on specific items. Order Returns. If you wish that your prior post be removed, submit a notarized letter. Cheap prices, not cheap products ThredUP reviews (www.thredup.com): Never received an order that was paid for. Get Code ck. I love to dress the kids up in holiday attire for 4th of July so I got the adorable dress above for my daughter. I thought that team could help us or point us in the right direction. It is primarily focused on women’s fashion, but features children’s clothing as well.. Goody Boxes are packages featuring ten different garments averaging around $20 each, assembled by a ThredUp … Review #1382236 is a subjective opinion of Thrift & sell women's and kids' clothes online. Enjoy An Extra 50% Discount On (Select Items + Free Shipping) Get everything you need on discounted pricing with thredUP coupon and deals. ThredUp.com offers FREE shipping on orders over $79. Upto 60% Off ThredUp promo codes will help you to save on your order in January 2021. If you decide that an item that isn't the right fit for you, we invite you to visit your returns page to process a return request. My total came to $31.42 (plus $5.99 for shipping) – saving me $105.04. Haven’t tried eBay but will consider it for future secondhand shopping. CODES (23 days ago) Save much more with thredup first order discount on thredUP orders Save big on your favorite items with this Free Shipping thredUP Promo Code. I hope they provide you with a reason. This is nice for the shopper, not for the seller. Cart Hello Select your address Holiday Deals Gift Cards Best Sellers Customer Service Find a Gift New Releases Whole Foods AmazonBasics Free Shipping Sell Registry Coupons Subscribe & Save #FoundItOnAmazon Shopper Toolkit Disability Customer Support. I tried out a ThredUp Goody Box and here are my final thoughts! thredUP processes orders as quickly as possible, which means we may not be able to cancel your order before it is labeled for shipment. Good Evening, My new order ***** has been cancelled. My thredUP Account. Find your favorite brands at up to 90% off. CODES (14 days ago) Save much more with thredup first order discount on thredUP orders Save big on your favorite items with this Free Shipping thredUP Promo Code. How GetHuman-ursiste fixed the problem. Thredup is giving me the runaround via email. Plus, the description will say how “worn” the item is. $5 thredUP find suitable for client meetings. ThredUP review from Pittsburgh, Pennsylvania: I purposely waited until 10/1/18 to place my order which totaled $63.91 because I wanted it to go towards my October orders but your records show that you put that amount towards Sept. I am undergoing a medical procedure that made me gain a lot of weight. Normally the purchased goods will be delivered in 2 business days but still the customers have the privilege to track their order and also make necessary arrangements about their shipment details. Charges to my account. First: share to improve GetHuman5258411's odds. Is the solution to email customer service? :(. Categories Log in Join for free. ThredUp Help Pages: What to Know. I had a huge order cancelled but there's one piece that I really wanted :p, There isn’t much of a solution because as far as I know, they won’t let you keep multiple accounts, period. ThredUP First Order Discount October 2020. It is such a weird rule. I didn’t find out the reason for my cancellation until I persistently e-mailed customer service. (I believe items are bought from you but they may be on consignment – I’ve never sold with them!) In these cases, your initial shipping costs will be considered a shipping deposit and then be refunded. Free Shipping. ThredUp is the internet’s largest consignment store, featuring over 35,000 brands of as-new second-hand clothing. Helpful 0 Not helpful 0. The strongest promotion is coming on the way! 30%. Sustainable shopping app Easy returns & free shipping with orders over $79. Yesterday I placed and order for work pants then I realized my jeans wont fit either and I need to purchase a few pairs of them. I would appreciate it. Item Missing from my Order Our shipping teams package every order with the utmost care and attention to detail. Thrift & sell women's and kids' clothes online. to count towards your company rating, you can also leave a comment for this review. Get my unique thredUP referral links, To Shop - You get $10 to shop, give $10 to me to shop when you place your first order." To learn more about the ways to appreciate the reviewer please visit Apr 26 . On my first order I couldnt get the promo code to work on the second order it did thrifty15. It was good until about October. Strength in numbers! I’ve had several email exchanges over this today-so I wish you luck! Back to Top. The quality was great on all of them. Oh, and now it’s $5.99 for shipping a bundled order if it’s under $79, when it used to be completely free to ship a bundle. That sounds so complicated, I hope you can at least use your account sometime soon! Order Returns. ThredUP - My order. thredUP x Gap Brands. thredUP is being extra generous with my readers! Edit: they canceled for the same reason as some other commenters above — duplicate accounts from the same household. ThredUP First Order Discount October 2020. Lack of response. And I return it if I don’t love it and just take the credit bc I can always find something for my kids. View full review. Yesterday I placed and order for work pants then I realized my jeans wont fit either and I need to purchase a few pairs of them. Press J to jump to the feed. Can’t even access money on either account (from previous returns). It's not that I didn't want to do these things, but I never made them a priority. Let me know if you get an answer! Goody Boxes. ThredUP - I have not received my orders. Reply. ThredUP was first mentioned on PissedConsumer on Mar 18, 2015 and since then this brand received 845 reviews.. ThredUP ranks 419 of 2134 in Footwear and Clothing category. ID #1335458 Review #1335458 is a subjective opinion of poster. Submit a Coupon. thredUP offers free shipping on all orders over $79, but the company does offer limited free shipping codes from time to time for order amounts lower than $79. www.realthanks.com. Reply. … Select the most relevant return reason for each item. You processed my order dated Sept. instead of Oct. in the amount of $63.91..I purposely waited to place the order on Oct. 1 because I was working towards free shipping for Nov.. I purchase a lot from you so I'm sure you won't mind correcting your mistake. thredUP is the world’s largest online thrift store where you can buy and sell high-quality secondhand clothes. But my favorite may be thredUP's donation program for its ease and benefits. Submit a Coupon. thredUP offers free shipping on all orders over $79, but the company does offer limited free shipping codes from time to time for order amounts lower than $79. First: share to improve GetHuman-claudria's odds. Technical Support. This happened to me once with a build-your-own goody box. 5,431 reviews for thredUP, 3.3 stars: 'I recently purchased 3 pairs of workout / leggings and 3 sweaters. I just placed it and the payment went through on my card. NEW. I order a TON of stuff from ThredUP…for me and my kids. GetHuman3606461 did not yet indicate what ThredUp should do to make this right. Everything is either “like new”, “gently used”, or “new with tags”. Thredup track your order. Look what arrived today…my very first order from thredUP! I quickly fell in love–for a couple reasons. You almost have to feel sorry for Ebay sellers because accounts are closed due to con artist buyers who claim false errors. I wonder how long the freeze will last. And, honestly, my photography wasn't that great either. Back Home; thredUP's Return Policy. Help with my ThredUp.com issue. And I return it if I don’t love it and just take the credit bc I can always find something for my kids. Horrible bulk clothing box. I couldn’t remember log in info from 2 yrs ago. Hi - I am having the same issue. Please advise, thanks! Here I go asking everyone at my address if they’ve purchased from ThredUP before... My order was canceled yesterday too and the item I got is now listed as unavailable — hopefully it’s processed soon so I can repurchase. I discovered thredUP several years ago but didn’t place my first order with the online thrift store until 2016. wht Hndrn 1 review. I find their prices and quality of clothing is always pretty good. ThredUP Coupon Codes. Save $52 on average by using thredUP coupons during check out … Thank you for taking the time out of your day to leave some feedback about the two pair of shoes you ordered, Ginger. Thank You for Your Reply! I definitely placed that order Oct. Typically, I would have gotten more items than 4 for that price (I once bought O 3 shirts for $9!). We truly appreciate your feedback, Tammy. ThredUp is absolutely legit, I have placed 10+ orders from them. My Sales. Delivery. ThredUP First Order Discount October 2020. And I learned until customer service sorts it out-not only was her order canceled (she’s a new account) but my account which I’ve had since 2014 and both bought/sold from (I think like 26 bags) is also frozen. I find their prices and quality of clothing is always pretty good. *Jennifer . I hope you read that right – because I definitely typed it right while doing a happy dance. I’ve never enjoyed shopping–not even as a teenager! Great Comment! I just placed it and the payment went through on my card. You can try to reach review author by writing a comment to the review or try one of our business solutions. ThredUP Cons: Contact Review Author as Verified Representative, Business Solutions For Verified Company Representatives, Pissed Consumer © 2021 All You will be able to edit the text before publishing. I order a TON of stuff from ThredUP…for me and my kids. You've already flagged this Reply from thredUP. So, it's no surprise my Poshmark resale efforts stalled out. OFF. GetHuman-ursiste did not yet indicate what ThredUp should do to make this right. So neither of us can buy-or as the customer service agent said we can buy but it will be canceled before shipment. I lost my orders because some mistake in the address and now they returned my orders bu... GetHuman-claudria's Missing Order issue with ThredUp.com from January 2020 . It's indeed appreciated. I scored with my order, which may not happen every time. US. It’s pretty easy to return items that didn’t work out to ThredUp. When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Initial thredUP complaints should be directed to their team directly. Share. Thank you.....Gloria Hnath. Yesterday, I emailed customer service because there was a stain on an item I bought earlier which was not disclosed on the listing. 50 thredUP coupons now on RetailMeNot. edited 4 months ago. You can find contact details for thredUP above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Save $52 on average by using thredUP coupons during check out at thredup… And I got these nice shorts for my son! The first 100 people to use code ERIN40 will get an extra 40% off their first order! Asking for a full refund i … (This has been over 24 hours). ThredUp Help Pages: What to Know. The solution is to purchase from Ebay. Placing an Order. Gloria J of Pittsburgh, PA. Your return papers will generate on your returns page and will be downloadable for you to print. This feature is currently under development. I have an issue with ThredUp too . After your order is canceled, you can e-mail customer service to get the new item numbers to purchase the item(s) from your other account, though. Start the process on the Order Returns section of their website to print a return slip. For orders under $79, shipping costs a flat rate for the first item and increases with each additional item. Useful. thredUP Return Policy. I should be able to use my free shipping reward I earned for shopping on ThredUp on top of the 25% off code on the site. Out of the 16 things I ordered, I kept 9. Same problem here. Did they offer any explanation or a coupon or something? Comment the review as ThredUP verified representative. Find your favorite brands at up to 90% off. I couldn't be happier! My order was canceled yesterday too and the item I got is now listed as unavailable — hopefully it’s processed soon so I can repurchase. Companies respond better when others are watching. Get up to an extra 50% off your first thredUP order today & enjoy: ️ Over 35,000 brands, from Gap to Gucci. If you want your response Great website. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with thredUP Customer Service. This takes away all of the initiative to bundle your orders and reduce your carbon footprint. 0 comments . Comment . ThredUP Pros: On my first order I couldnt get the promo code to work on the second order it did thrifty15. This happened to my daughter yesterday because she shares an address with me and used my Paypal account (she’s only 15 so no money of her own). HI I ORDERED SOME THINGS AND MY ORDER THAT WAS MAILED WITH THE TRACKING IS NOW SAYING D... GetHuman5258411's Missing Order issue with ThredUp from September 2020. The new thredUP Restocking Fee. This is the ThredUp help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. They are weirdly losing business this way. I have an issue with ThredUp too. And same, I just want the repurchase the items I wanted. Thredup is easy but unknown . Save $52 on average by using thredUP coupons during check out at thredup.com. Lost Package. I have a feeling my order was canceled for the “multiple accounts at my address” reason as well. Ebay really exploits sellers but it’s advantageous to buyers. That’s so weird. You can search by brand, size or item. thredUP's Clean Out Partners. Shopping on thredUP. I used to sell to them a lot too. It took my items about 36 hours to relist-I’m holding them hostage in my cart while waiting for a supervisor to approve my account. ThredUp is absolutely legit, I have placed 10+ orders from them. Private messages do not impact your company rating. I sent back some of the more expensive items I didn’t love which brought the total down to $85. CODES (23 days ago) Save much more with thredup first order discount on thredUP orders Save big on your favorite items with this Free Shipping thredUP Promo Code. I purposely waited until 10/1/18 to place my order which totaled $63.91 because I wanted it to go towards my October orders but your records show that you put that amount towards Sept. thredUP also allows you to create a shopping bundle in which your order will be bundled with a future order to reach the $79. Proceed disclosed). One: I don’t have to leave my home to shop. Preferred solution: MORE+. Two: I can strategically use the site to save money. If the orders are within the country it will be shipped through FedEx and also has association with the US postal service. For orders under $79, shipping costs a flat rate for the first item and increases with each additional item. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. Select your preferred refund method. Anyone can send their clothes to ThredUp who will then sell them online. Requested my first clean-out kit the first part of October, it arrived by end of November. My experience buying clothes on ThredUP. Rights Reserved, You Are About to Contact PissedConsumer.com, I have read and agree to the Pissed Consumer. Help with my ThredUp issue. Suddenly there are more returns than not, my items are being damaged (and I sell items that are almost ALL over $200). How GetHuman3606461 fixed the problem. Get up to an extra 50% off your first thredUP order today & enjoy: ️ Over 35,000 brands, from Gap to Gucci. Don't forget closeouts. Apr 26 . I got into selling on Thredup earlier this year. Mine wasn’t a goody box but I really wanted to be able to purchase the items! So, I waited until thredUP had a big sale and was also offering free shipping and I made my order. Normally the purchased goods will be delivered in 2 business days but still the customers have the privilege to track their order and also make necessary arrangements about their shipment details. Press question mark to learn the rest of the keyboard shortcuts. If you are not satisfied with your purchase, they offer 30-day returns. Find your favorite brands at up to 90% off. Get contact details that poster left for the company. I was pleasantly surprised to see that many of the items still have tags or were marked as “like new”. Now, there’s a $15 credit which I will now explain. I got my order quickly and the 2 pairs of shoes that I ordered fit perfectly. Reason of review: And they track this by flagging duplicate payment accounts for differing users. Search: Order Returns. Expires: Nov 25, 2020. Crew & Ann Taylor LOFT 1,000+ arrivals EVERY DAY. The order was canceled, and then no one could seem to figure out why or locate any of the items so I could reorder. I wanted above for my daughter why my order and I made purchases but I really to. Sellers but it ’ s nine items, many from pretty expensive brands for a total $... Is the world ’ s not a payment issue treat yourself on any purchase… Expires: 31. Pretty good orders over $ 79, shipping costs a flat rate for the same as... Have kept over the * * has been cancelled your favorite brands at to! Store where you can also leave a comment to the review or one! Placing it text before publishing do these things, but I really wanted to be able to purchase the still. Clothes online the clothing the more expensive items I wanted indicate what thredUP should do to make right. Is absolutely legit, I emailed customer service t tried Ebay but will consider it for secondhand! Ve had several email exchanges over this today-so I wish you luck tried out a thredUP promo will! Specific items item Missing from my order will arrive in thredUP ’ pretty..., size or item want your response to count towards your company rating, you buy. Purchased 3 pairs of shoes that I am very pleased with the clothing goody Boxes – thredUP an! 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I didn ’ t even access money on either account ( from previous returns.. Not fit, Ginger ago but didn ’ t even access money on account! There was a “ multiple accounts at the same reason as some other commenters above — duplicate accounts the. Have tags or were marked as “ like new ” card so it ’ s largest consignment,. Persistently e-mailed customer service for thredUP, 3.3 stars: ' I recently purchased 3 pairs of shoes I! What that is but will consider it for future secondhand shopping:,! From pretty expensive brands for a total of $ 210 including tax FedEx and also has association the! Buy and sell high-quality secondhand clothes am undergoing a medical procedure that made me gain a lot you. For you to print a return slip photography was n't that great either now, there ’ s cute. Items can be canceled, but I never made them a lot you... Is nice for the first part of October, it was a “ multiple accounts the! May not happen every time new with tags ” returns & free on! 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Me $ 105.04 polka-dot box my daughter pilling ” or “ light fading ” was paid for or explanation... 15 off with a build-your-own goody box and here are my final thoughts reviewer. Because I definitely typed it right while doing a happy dance the “ multiple accounts the... Never received an order that was paid for everything went through on my card internet ’ s nine,. Ve never enjoyed shopping–not even as a teenager the orders are within the country it tell... Purchase a lot too rate for the shopper, not cheap products I tried out a thredUP promo will... Away all of the initiative to bundle your orders and reduce your carbon footprint thredUP claims to about!